CONSUMER NEW CUSTOMER AUTHORITY

 

YOUR ACCOUNT DETAILS

SITE ADDRESS DETAILS

* ( Incorrect site address may lead to incorrect billing)

V4 PAYMENT DETAILS

V4 Telecom Pty Ltd.

Mailing Address: PO Box 33097, Melbourne Vic 3004

Sales: 1300 843 130
Fax: 03 9826 6832

support@v4.net.au
www.v4.net.au

OWNER DETAILS

V4 BILLING METHOD

SERVICES TO BE ORDERED WITH V4 (Summary of services associated with your V4 Account)

Service Description (eg: Main line, fax line etc.) Choose Service Type Plan Name Contract term (months) Early Termination Fees understood and agreed to

All V4 Tariffs are billed as per V4’s Terms Of Business & Fair Usage Policy. Download V4's Terms Of Business at https://www.v4.net.au/tob. By signing this form, you hereby confirm your understanding & acceptance of V4's Terms Of Business and Fair Usage Policy.

Please check all details above carefully, as billing for any incorrect will be charged and payable on your account.

Please return via Electronic sign to sales: sales@v4.net.au

or

Via Fax 03 8612 4922

or

Post to: V4 Telecom Pty Ltd, PO Box 33097, Melbourne Vic 3004

FOR V4 USE ONLY

*It may take a few weeks for your selected services to go live & start billing .

YOUR AUTHORITY TO V4

* (Please don't sign this if you are not authorised)

Priority Assistance

Please be aware that V4 services don’t offer Priority Assistance on any of our products. If you do need priority assistance as a Home User, please contact Telstra for supply of your services using the below information. Please contact V4 at 1300 843 130 or support@v4.net.au for move of your services to Telstra as a Home User if you are an existing customer to V4, at no early termination costs applied by V4. Our teams will assist you if need be.

How do I apply?
If you are eligible for Priority Assist status, you can apply directly to Telstra by completing the Priority Assist application form and posting it (no stamp required) to:

  • • Telstra Priority Assist Team
  • • Telstra Corporation Limited
  • • Reply Paid 79633
  • • Newcastle NSW 2300

You can also email your completed application to priorityassistance@team.telstra.com, or fax it to Telstra at 1800 623 537.
How can I get immediate assistance?
If you need immediate assistance with a fault on your existing line, please call 13 2203.
For immediate help with a new line connection, please call Telstra on 1800 331 286.